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Air passengers' complaints up in 2006 - European Consumer Centre Network report
06 December 2007, 19:47 CET
The European Consumer Centre Network's Report on Air passenger complaints handled by their centres in 2006 analyses problems handled by the ECC centres across Europe. It finds that the main problems concerned: luggage problems-33%, cancellations-26%, delays-16%.
The link address is: http://www.eccbelgie.be/upload/downloads/Air_Passenger_Report_2006_en%284%29.pdf
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